Frequently asked questions

Everything you need to know about Compass. Can't find what you're looking for? Reach out to our team.

General

Core questions about what Compass is and how it works.

Compass is a Slack-native data assistant built by Dagster Labs. Ask business questions in plain English directly in Slack and get instant answers backed by your data warehouse: no dashboards, no SQL, no waiting on an analyst.
About 10 minutes. Connect your warehouse, upload a CSV, or sync a SaaS tool. Compass automatically learns your schema and starts building context without additional training.
Snowflake, BigQuery, Redshift, Databricks, PostgreSQL, Athena, MotherDuck, Trino, and CSV files. It also includes built-in GTM datasets covering 50M+ companies and 240M+ people.
No. While it generates SQL, it learns your business language from every conversation, understands context across questions, and acts more like an analyst than a query builder.

Data Teams

How Compass helps data teams reduce ad-hoc requests and maintain control.

It routes common stakeholder questions, such as MRR trends, active user counts, feature engagement, directly to Slack where Compass answers them automatically. Teams report up to 80% fewer interruptions.
Compass works in Slack channels, not just DMs, so your team sees every question asked and every answer delivered. This maintains full oversight without being the bottleneck.
All definitions, LLM context, and data descriptions live in Git. You define metrics in YAML, review changes via PR, and can roll back at any time.
No. It uses a read-only connection to your existing warehouse. No ETL, data movement, or copies, which also keeps security reviews simple.
Others can contribute, but the data team retains final approval through the PR review process.

Teams

How Compass fits into your organization and who it's built for.

Everyone who needs data access. Data teams use it to cut ad-hoc request volume. RevOps teams use it for pipeline visibility. Sales, marketing, CS, and finance use it to answer their own questions without filing a ticket.
Most BI tools are used by about 5% of a company. Compass lives in Slack where your whole team already works, so adoption happens naturally. It's multiplayer by design, so everyone sees the same questions and answers in channels rather than siloed dashboards, and it learns your business language over time.
Through a GitOps-powered context store. Your data team defines metrics in YAML, reviews changes via pull requests, and maintains full version history, so the same definitions are enforced everywhere.

RevOps

How Compass supports pipeline visibility, forecasting, and GTM teams.

It gives RevOps instant access to pipeline visibility, forecasting insights, and cross-team metrics in Slack.
No, it's point-and-click setup. You can be live in about 10 minutes without borrowing anyone from engineering or the data team.
Pipeline by AE and segment, forecast coverage, Gong meeting trends, customer health ahead of renewals, and GTM prospecting, and more.
By giving your whole team real-time access to pipeline data with consistent, governed definitions, it eliminates the lag and discrepancies that undermine forecast confidence. Everyone sees the same numbers at the same time.
Yes. Reps can query their own pipeline, activity data, and account health directly in Slack.

Pricing

Plans, billing, and how answers are counted.

Three plans: Free ($0/mo, 20 answers, 1 channel), Team ($499/mo, 125 answers, 3 channels), and Pro (custom pricing, unlimited channels, dedicated support, custom annual volume).
No, pricing scales with answers and channels, not seats. All plans include unlimited users. Inviting teammates actually earns you bonus answers.
One live Q&A turn (one question + one Compass reply), or one scheduled answer delivery. If a scheduled answer posts to multiple channels, each delivery counts separately.
No. It includes 20 answers per month indefinitely, plus you can earn more through invites and referrals.
On the Team plan, Compass keeps answering and bills overage at $3.99 per answer. On the Free plan, answers stop until you upgrade.
Invite teammates (+5 answers per person who joins and runs at least one answer, up to +100 per workspace) or refer a company that becomes a paying customer (+100 answers). Bonus answers expire after 3 months.
Pro handles this with a custom annual plan that pools answers across the full year so quarter-end reviews don't trigger overage surprises.
Evaluating solo or in one channel? Start with the free trial. Collaborating across multiple channels? Team is the sweet spot. Company-wide rollout or variable usage? Talk to sales about a custom annual plan.

Security

Learn how Compass handles data privacy, access controls, and compliance.

View security documentation →